Debit/ATM Cards

If you would like to change your Personal Identification Number (PIN), you may do so by calling (800) 448-8268.

ATM Safety Tips

• Memorize your PIN number.  Do not write your PIN on your card or its envelope.
• Always maintain an awareness of your ATM surroundings.  If anything appears suspicious, use another location.
• Make sure the ATM machine is in a well-lighted and open area.
• Have your card readily available for use when approaching the ATM machine.
• Never count your cash at the machine.  Wait until you are in a secure place or have driven away from the ATM.
• Don’t let anyone else see you enter your PIN.  Do not re-enter your PIN if the ATM captures your card.

If your card is lost or stolen, please report it to NUVO Bank immediately:

During banking hours… (413) 787-2700

After banking hours…    (800) 264-5578